Understanding psychological contract breach in the customer-firm relationship
نویسنده
چکیده
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منابع مشابه
بررسی رابطه بین نقض قرارداد روانشناختی با رفتار شهروندی سازمانی و نیت جابجایی با نقش تعدیلی فاصله قدرت
Employees are sensitive to promises offered at the beginning of their employment and if these promises are breached, they react in different ways. These reactions differ in different cultures. The purpose of this research is to shed some light on the relationship between psychological contract breach and organizational citizenship behavior and turnover intention emphasizing the moderat...
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